At Vastropia, we want you to be completely satisfied with your purchase. If you need to return an item, here’s our simple policy:
Return Policy
- Timeframe: You have 3 days from the date of delivery to return items.
- Only wrong or damaged products are returnable within 3 days from the date of delivery. Contact us immediately with order details and photos for return authorization.
- Condition: Items must be unwashed, unworn, and in their original condition with all tags attached.
- Non-Returnable Items: personalized item cannot be returned.
How to Return
- Contact us at vastropia@gmail.com or call +91 7477020381,+91 9201374624 to request a return.
- Pack the items securely and include a copy of your order confirmation.
- Ship the package to the address we provide.
Refunds
- We will process your refund to the original payment method within 5-10 business days after receiving the returned item.
- Original shipping costs are non-refundable unless the return is due to our error.
Exchanges
Currently,we do not offer direct exchanges.For size or color exchanges, please return the item and place a new order.
Damaged Items
If your item is damaged or defective, please contact us within 3 days for a replacement or refund.
Contact Us
If you have any questions, reach out to us:
Email: vastropia@gmail.com
Phone: +91 7477020381,+91 9201374624
Thank you for shopping with Vastropia!